Warranty | VZR Garant

To comply with the statutory warranty obligation, Euro-Travel-Team C.V. uses VZR Garant for all (package) travel arrangements booked by consumers. VZR Garant is a recognized guarantee system. If the travel services offered to you constitute a (package) trip within the meaning of EU Directive 2015/2302 [if it is a package trip], then you, as a consumer, are entitled to all EU rights applicable to (package) travel.
 

Whether the VZR Garant guarantee applies to a specific (package travel) offer from Euro-Travel-Team C.V. is clearly stated with the respective offer. The guarantee scheme outlines what is covered and under what conditions. You can find the guarantee scheme on the VZR Garant website (https://vzr-garant.nl/en/guarantee-scheme).

If Euro-Travel-Team C.V. faces financial difficulties before the end of your booking, VZR Garant will ensure – depending on the situation – that you either get your booking amount back, continue your booked trip, or are returned to your point of departure. The terms of the guarantee system are explained at (www.vzr-garant.nl/en).

In this way, Euro-Travel-Team C.V. has provided insolvency protection for consumers through VZR Garant. If services are not provided due to insolvency, travellers can contact: VZR Garant, Torenallee 20, 5617 BC Eindhoven, Netherlands, via email info@vzr-garant.nl or by calling +31 (0)85 13 07 630.